# feedback.comment

`POST /api/public/v1/feedback/{id}/comments`

Add information or answer a question on your ticket; a comment on an answered ticket reopens it, a closed ticket refuses comments.

- Capability: `feedback.submit`
- Command: yes — send a `command_id`; resending the same id and body returns the stored receipt
- MCP tool: `feedback_comment`

## Parameters

| Name | In | Type | Required | Description |
|---|---|---|---|---|
| `id` | path | string (uuid) | yes | Feedback ticket id |
| `command_id` | body | string (uuid) | yes | Client-generated UUID for this command. Send the same id (and body) again to get the stored receipt instead of a second change; a different body under the same id is CONFLICT. |
| `body` | body | string | yes | (min length 1, max length 4000) |

## Response

`201` with `{ data, replayed: false, correlation_id }` the first time; `200` with `replayed: true` for a repeated `command_id`.

| Field | Type | Always present | Description |
|---|---|---|---|
| `data` | object | yes |  |
| `data.id` | string (uuid) | yes |  |
| `data.ref` | string | yes | Human reference, e.g. FB-12 |
| `data.number` | integer | yes | (min -9007199254740991, max 9007199254740991) |
| `data.status` | "new" \| "triaged" \| "in_progress" \| "answered" \| "resolved" \| "closed" \| "duplicate" \| "wont_fix" | yes |  |
| `data.category` | "bug" \| "friction" \| "feature_request" \| "docs" \| "question" \| "praise" | yes |  |
| `data.summary` | string | yes |  |
| `data.description` | string | yes | Stored after redaction |
| `data.severity` | "low" \| "medium" \| "high" \| "critical" \| null | yes |  |
| `data.priority` | string \| null | yes |  |
| `data.reporter` | string | yes |  |
| `data.interface` | string | yes |  |
| `data.revision` | integer | yes | (min -9007199254740991, max 9007199254740991) |
| `data.related` | object | yes |  |
| `data.client` | object | yes |  |
| `data.model` | object | yes |  |
| `data.steps` | array<string> | yes |  |
| `data.expected` | string \| null | yes |  |
| `data.actual` | string \| null | yes |  |
| `data.docs_url` | string \| null | yes |  |
| `data.rating` | integer \| null | yes |  |
| `data.duplicate_of` | string (uuid) \| object \| null | yes |  |
| `data.resolution_note` | string \| null | yes |  |
| `data.dedup_count` | integer | yes | (min -9007199254740991, max 9007199254740991) |
| `data.submitted_by_key` | boolean | yes |  |
| `data.redaction_version` | integer | yes | (min -9007199254740991, max 9007199254740991) |
| `data.created_at` | string (date-time) | yes |  |
| `data.updated_at` | string (date-time) | yes |  |
| `data.last_activity_at` | string (date-time) | yes |  |
| `data.answered_at` | string (date-time) \| null | yes |  |
| `data.closed_at` | string (date-time) \| null | yes |  |
| `data.comments` | array<object> | yes |  |
| `data.timeline` | array<object> | no |  |
| `data.can_comment` | boolean | no |  |
| `data.comment_id` | string (uuid) | yes |  |
| `correlation_id` | string (uuid) | yes |  |
| `replayed` | boolean | no | true when this command_id was already applied and the stored receipt came back |

New fields can appear at any time; ignore the ones you do not know.

## Errors

| Code | HTTP | Retryable |
|---|---|---|
| `UNAUTHENTICATED` | 401 | no |
| `FORBIDDEN` | 403 | no |
| `RATE_LIMITED` | 429 | yes |
| `VALIDATION_FAILED` | 422 | no |
| `NOT_FOUND` | 404 | no |
| `CONFLICT` | 409 | no |
| `OUTCOME_UNKNOWN` | 202 | yes |
| `DEPENDENCY_UNAVAILABLE` | 503 | yes |
| `UNKNOWN` | 500 | no |

## Example (curl)

```bash
curl -X POST "https://browlix.com/api/public/v1/feedback/<id>/comments" \
  -H "Authorization: Bearer $BROWLIX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"command_id":"<uuid>","body":"<body>"}'
```

## Example (TypeScript SDK)

```ts
import { Browlix } from "@browlix/sdk";

const bx = new Browlix({ apiKey: process.env.BROWLIX_API_KEY! });
const reply = await bx.call("feedback.comment", { path: { id: "<id>" }, body: {"body":"<body>"} });
console.log(reply.data);
```

## Example (Python)

```python
import os, uuid
import requests

r = requests.post(
    "https://browlix.com/api/public/v1/feedback/<id>/comments",
    headers={"Authorization": f"Bearer {os.environ['BROWLIX_API_KEY']}"},
    json={"command_id":str(uuid.uuid4()),"body":"<body>"},
    timeout=60,
)
print(r.status_code, r.json())
```

## Example (MCP)

```json
{
  "method": "tools/call",
  "params": {
    "name": "feedback_comment",
    "arguments": {
      "id": "<id>",
      "body": "<body>"
    }
  }
}
```